Program/Project Manager - Custody Cash & Payment Operations Governance (part-time)
BOURNEMOUTH, DORSET, United Kingdom
* Job Identification 210737196
* Job Category Program & Project Management
* Business Unit Commercial & Investment Bank
* Posting Date 04/22/2026, 02:22 PM
* Job Schedule Part time
Job Description
Turn strategy into execution—and deliver measurable business impact. Lead multiple initiatives end-to-end across the project lifecycle, translating complex inputs into clear Senior Management narratives while proactively managing risks and issues. Partner across Product, Technology, Operations, and global stakeholders to drive root-cause insights and continuous, controls-minded process improvement.
As aProgram / Project Manager inCustody Cash & Payment Operations Governance team, you will lead multiple initiatives end-to-end—shaping the book of work from idea through delivery—while partnering across Product, Technology, and Operations globally. You’ll translate complex information into clear executive-ready narratives, proactively manage risks and issues, and drive decisions through rigorous analysis and root-cause deep dives. This work matters because it builds a centralized, consistent change framework and advances theCash Target Operating Model (CTOM)to improve operational efficiency, reduce cost, and enhance the client experience.
Job responsibilities
* Managemultiple projects and initiatives end-to-end from idea through execution to deliver business outcomes.
* Planand run project lifecycle activities (initiation, planning, execution, monitoring, and closeout) with clear milestones and deliverables.
* Communicateproject progress, decisions, and outcomes through structured updates and executive-ready materials.
* Synthesizecomplex, broad-ranging information into concise key messages and a coherent storyline for Senior Management.
* Documentproject risks, issues, actions, and decisions;escalateappropriately to ensure timely visibility and resolution.
* Partnerwith Product, Product Development, Technology, and Operations to clarify requirements and translate needs into actionable solutions.
* Coordinatecross-functional stakeholders across lines of business, functions, and geographies to drive alignment and execution.
* Performdeep dives, process reviews, and root-cause analysis to identify gaps and implement corrective actions.
* Evaluatemultiple solution approaches using structured analysis to recommend the best path forward.
* Drivecontinuous process improvement with a risk and controls mindset across deliverables and operating routines.
Required qualifications, capabilities and skills
* Demonstratestrong project management and organizational skills to deliver initiatives from inception through execution.
* Experience in Managingmultiple competing priorities with structure, pace, and attention to detail.
* Strong Influencingand partnership skills with stakeholders at all organizational levels, clearly articulating status, requirements, and dependencies.
* Demonstrate the ability to communicateconcisely in written and verbal formats, including executive-ready updates.
* Experience in applyingstrategic and analytical thinking to diagnose problems and drive results-oriented execution.
* A track record of collaboratingeffectively in a multi-functional, global team environment to deliver high-quality outcomes.
* Show adaptability in responding to change and ambiguity within a rapidly evolving industry.
* Exhibit Cash, FX & Liquidity product knowledge.
Preferred qualifications, capabilities and skills
* UseAlteryx to perform data preparation, analysis, or workflow automation.
* BuildTableau reporting/visualizations to track delivery progress and outcomes.
* LeverageSignavio to support process mapping and operational design.
* Demonstrateexperience operating in governance or centralized change functions within operations.
* Applya risk and controls mindset to change delivery and process improvement.
* Educated to a degree level (or equivalent)
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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