Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
Our Catering Assistants in our John Lewis shops work in either our customer restaurants or behind-the-scenes in our Partner (employee) dining rooms. You'll offer the great customer service we're known for. The role can be fast-paced, but by taking pride in your food preparation and presentation standards, you'll ensure the best catering experience. You will also support other catering-related tasks, including stock replenishment and storage of deliveries. Our Catering Partners enjoy free food in our dining rooms on their working days, and since they are based in our shops, there are no split shifts or late evening work.
Key Responsibilities
* Work as a team to ensure a smooth catering service.
* Provide positive customer and Partner interactions with a friendly and welcoming attitude, acting as an ambassador for the John Lewis brand at all times.
* Follow procedures and instructions using the 'Health and Safety at Work Act' and 'Food Safety Act' when completing all relevant tasks.
* Ensure stock is replenished and available for customers.
* Reduce food wastage by ensuring care and due diligence when rotating food stock.
* Act promptly and use your initiative to resolve any issues that arise in the operation.
* Maintain personal hygiene standards.
Essential skills/experience you'll need
* Ability to be flexible to work across the whole Catering team and use your initiative to ensure smooth operation.
* Passion for food.
* Keen eye for detail and high standards in food preparation, hygiene, and cleanliness.
Desirable skills/experience you may have
* Ability to work in a fast-paced, physically demanding environment.
* Teamwork.
* Great customer service skills.
* Experience of working in a kitchen or catering environment.
Varied hours of full and part-time work across seven days, including early starts, late finishes, evenings, and weekends.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are Never Knowingly Undersold on price, quality, and service in John Lewis and passionately serve food-lovers in Waitrose.
As Partners, we share ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, holding true to our behaviors and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong, embracing our differences and creating an environment where we’re free to be ourselves and thrive, growing individually and collectively.
As Partners, we make all the difference. And, we all own it.
Important points to note:
* Some roles are subject to pre-employment vetting, which may include DBS checks for successful candidates. If required, you’ll be informed and provided with information about vetting during the recruitment process. We encourage you to complete any vetting documents quickly to avoid delays. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required for some roles.
* We recommend applying as soon as possible, as vacancies can close early if we see a high number of applicants.
* We support flexible working to promote good work-life balance. This might include flexible or compressed hours, job sharing, or shorter hour contracts. Please discuss this further with the hiring manager during your interview.
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