The Role
As a Managed Print Engineer at Flotek, you will play a pivotal role within our dedicated print installation and service team. You will be responsible for the delivery of professional print solutions, ensuring that every project is executed to the Flotek standard. Collaboration is at the heart of this role — you will work in close partnership with the Managed Print Service Manager, helping shape the future of our managed print services and ensuring partners consistently receive exceptional support and value.
Responsibilities
* Reporting to the Managed Print Service Manager.
* Stay updated on industry trends and Flotek technologies.
* Responsible for giving world‑class service at all times.
* Responsible for delivering Managed Print installation projects on time and within budget.
* Communicating with clients and internal project managers.
* Hands‑on and remote technical troubleshooting.
* Creating and maintaining detailed project documentation to ensure effective handover to our support teams.
* Delivering product training to end users as well as internally at Flotek.
* Installation of 3rd party software applications to partner PC and server devices.
* Ensuring effectiveness of print management reporting applications at partner sites.
* Mentoring and supporting the growth of aspiring Managed Print Engineers.
What We Are Looking For
* A positive attitude with a can‑do approach to everything.
* Previous experience in a managed print delivery or service role in a technology business.
* Strong technical ability to diagnose faults accurately and efficiently.
* Experience using a CRM to log installation and service notes.
* Partner‑focused mindset to understand and identify user needs.
* Experience of Konica Minolta and Lexmark is desirable.
* Experience with secure print and PaperCut administration is desirable.
* Full UK driving licence and willingness to travel to partner sites across the UK.
* EMI Share Equity Scheme — own a slice of the Purple Pie.
* Day off for your birthday.
* Day off for life milestones such as weddings, moving house, child’s first day at school, or religious holidays.
* Give back day to support your chosen charity.
* Savings on gym memberships, shopping and other discounts through Perkbox.
* Social events and team building opportunities.
* Opportunities for professional development and career progression.
Due to the nature of the role, the company is unable to offer sponsorship or relocation assistance. Candidates must already reside in the UK.
Benefits
* EMI Share Scheme – own a slice of Flotek.
* Day off for birthdays.
* Day off for life milestones (weddings, moving, child’s first day at school, religious holidays).
* One paid Give‑Back day per year to support your chosen charity.
* Discounts on gym memberships, shopping, and more via Perkbox.
* Social events and team‑building opportunities.
* Opportunities for professional development and career progression.
* 24/7 confidential support helpline with 5 free counselling sessions per team member.
* Family‑friendly time off for child’s first school day and other family events.
#J-18808-Ljbffr