EMPORIO ARMANI - HARRODS - SALES ASSOCIATE 12 MONTHS MATERNITY COVER - FULL TIME About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Role Overview: As a full-time Sales Associate you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience. This is a Maternity cover starting from the 1st of August for 12 months. Apply now to become a vital part of our sales team! Responsibilities: To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels Cultivate and maintain client relationships to drive and deliver sales and increase client retention To actively participate in any training sessions and undertake any training proposed by the company, internal or external To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards Requirements Enthusiastic and personable with excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Positive attitude, self-motivated, and goal-oriented Ability to work independently and as part of a team Previous sales or customer service experience preferred Strong product knowledge and ability to learn about new products quickly Numerical ability and to handle cash transactions accurately Benefits Competitive salary and bonus opportunities. Generous employee discount on all Giorgio Armani products. Employee Assistance Program (EAP) - providing discounted access to medical and mental health support services. Exciting career development opportunities within a global luxury fashion brand. Vibrant and inclusive work environment that fosters creativity and personal growth. As an equal opportunity employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.