Senior Technical Account Manager - Third Party Indices
Location
London
Business Area
Data
Ref #
10049208
Description & Requirements
Bloomberg runs on data. Our products are fuelled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies and implement technology solutions to enhance our systems, products and processes.
Our Team
The Third Party Index Team supports Bloomberg’s suite of Indices to fulfill our clients’ benchmarking and custom index needs. In addition to establishing and maintaining our strong relationships with Third Party Index data providers, the Third Party Index Team is dedicated to developing the most efficient ways to ensure our data acquisition, data processing and data delivery mechanisms are accurate, timely and meet Bloomberg’s highest quality standards.
The Role
We have an exciting opportunity for a highly motivated individual to join our team as an Index Data Technical account manager. Your role will be vital in supporting the dissemination of third party index data. In order to do so you will need to build strong relationships with our content partners, have a deep understanding of the technology stack used and be able to identify opportunities and address any challenges as they are presented.
We’ll trust you to:
* Establish, maintain and improve relationships with content partners to develop and implement technologies/workflows and facilitate efficient onboarding of data
* Provide outstanding support so that they trust us with their valuable content
* Take ownership of any opportunities to improve our data products, acquire new content or enhance the customer experience
* Prioritize and manage projects to support our content partners and improve our data product
* Support our Bloomberg clients and provide exceptional customer service through the ADSK platform
* Collaborate with our partners across the organization including Engineers and Product Managers
You’ll need to have:
* A bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
* Minimum of 5+ years of experience* working in the financial industry or working directly with clients
* Excellent interpersonal skills and a desire to work directly with our customers
* Effective project management skills and ability to prioritize tasks accordingly
* Experience in utilizing business intelligence to help spot trends, identify gaps and areas for improvement
* Ability to troubleshoot, identify technical issues, and devise solutions that will ultimately make our client workflows and internal processes more efficient
* Ability to isolate issues and resolve problems logically
* Ability to adapt within a fast-paced and dynamic environment, and desire to work on multidisciplinary teams
* Desire to improve and further develop our products.
We’d love to see:
* Master's degree or certification such as a CFA charter holder or CAIA
* Experience in customer service or client relationship management
* Experience working with international business groups and clients
* Knowledge in information technology and statistical analysis or computer programming for example Excel, SQL, and/or Python
If this sounds like you:
Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are.
If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.
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Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net
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