Job Description
Credit Controller \n\nGloucester \n\n£32,000 \n\nPermanent\n\nOur client is seeking a proactive and detail-oriented Credit Controller to join their dynamic and fast-paced Accounts team.\n\nIn this role, your primary focus will be on reducing financial risk and supporting profitability by ensuring that all credit extended to customers is collected in full and on time. You'll play a key part in streamlining and improving the debt recovery process-making it more efficient, timely, and mutually beneficial for both the company and its customers.\n\n Key Responsibilities - Credit Controller\n\nOverseeing the debt management of a dedicated portfolio of customer accounts\nMaintaining accurate and up-to-date customer account information\nBuilding and nurturing strong B2B relationships with clients\nProviding copy invoices and documentation upon request\nReleasing accounts from credit hold status following receipt of payment\nEngaging with customers via phone and email to address queries and ensure timely resolution\nCollaborating with area sales representatives and internal departments to resolve account discrepancies\nHandling customer complaints by gathering relevant information and offering effective solutions\nOpening and closing customer accounts in line with company procedures\nProcessing daily allocations of payments and refunds\nReleasing pro-forma orders once account payments have been confirmed\nUpdating ledgers with account hold reasons and resolutions\nPerforming account reconciliations to ensure accuracy of financial records\nPreparing and sending monthly reports to the Accounts Manager regarding outstanding invoices\n Qualifications & Requirements - Credit Controller\n\n2 years+ in a similar role\nExcellent customer service\nPatience and the ability to remain calm\nAnalytical skills and thorough attention to detail\nThe ability to listen and negotiate with customers\nExcellent verbal communication\nPersistence and determination\nFamiliarity with data entry software\nAbility to work well in a team\n What we can offer - Credit Controller\n\nCompany pension\nEmployee discount\nFree parking\nOn-site parking\nFor more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to \n\nOmega Resource Group is acting as an Employment Agency in relation to this vacancy.\n\nOmega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. \n\nCandidates who are currently a credit assistant, collections assistant, credit control manager, credit specialist, accounts assistant may be suitable for this position\n\nFor details of other opportunities available within your chosen field please visit our website (url removed)\n\nOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors