Inbound Sales & Retention Specialist Location Technology Park, Antrim Contract Permanent - Full Time Working Hours 37 hours - Monday to Friday. We currently operate a hybrid working policy with a mix of working from the office and home. Salary £24,300, OTE £30,300 About the Role We are working on behalf of Power NI, part of Energia Group, Northern Ireland’s most trusted energy supplier, and have exciting opportunities for skilled specialists to join their award-winning teams. We are looking for motivated and results-driven sales professionals to join our Customer Retention team. Reporting to the Sales and Retention Team Leader, you will play a key role in building strong customer relationships, improving retention, and driving revenue growth. This role is ideal for individuals who thrive in a fast-paced, target-driven environment and are passionate about delivering outstanding customer experiences. You will work in a hybrid team environment, combining collaboration with the flexibility of working from home. Key Responsibilities Customer Retention * Engage with customers through both inbound and outbound channels to build loyalty and maintain long-term relationships. * Understand customer needs and provide solutions that encourage them to remain with the company. Sales & Revenue Growth * Identify opportunities to upsell and cross-sell our range of innovative energy products and serv...