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Customer care representative

Shrewsbury
Swoop Recruitment
Posted: 3h ago
Offer description

🌟 Community & Building Manager 🌟


📍 Camden & Bermondsey

⏰ Monday – Friday, 9am – 6pm

đź’Ľ Full-time

đź’° ÂŁ35,000


Do you love creating memorable experiences, building relationships, and making people feel at home?


Are you someone who can think on your feet, solve problems quickly, and keep things running smoothly with a smile?


Swoop Recruitment is proud to partner with a prestigious London-based co-living company that’s redefining modern luxury living. We’re on the lookout for a Community & Building Manager - a people-first professional who will be the friendly, reliable face of two boutique co-living sites (c. 60 apartments total) across Camden and Bermondsey.



🔑 The Role: What You’ll Be Doing

This is a hands-on, resident-facing role that blends hospitality, community, and property care. No two days will be the same; you’ll move between beautiful sites and become the go-to person for tenants.


A typical week might include:

* Building Care: Carrying out checks, making sure contractors and cleaners deliver high standards, and ensuring everything is running smoothly.
* Resident Experience: Being present onsite, approachable, and available - solving day-to-day issues quickly and professionally.
* Community Building: Organising quarterly resident events with your own creative spin to bring tenants together and cultivate a sense of community.
* Agility: Supporting lettings with viewings when needed, and handling unexpected challenges with confidence.
* Flexibility: Splitting time between Camden (2 days), Bermondsey (2 days), and weekly inspections elsewhere in the portfolio (1 day).


✔️ What We’re Looking For

You don’t need previous property management experience - this role is perfect for someone from a hospitality, events, property, or customer service background who loves working with people and takes pride in making things happen.


We’d love to hear from you if you are:

* Well-spoken, engaging, and naturally personable.
* Reliable, organised, and comfortable working independently.
* Confident solving problems and thinking on your feet.
* Creative, with ideas for fun, engaging community events.
* Happy to move between sites and adapt to a fast-paced environment.


đź’ˇ Why Join This Team?

* 🚀 Career Progression – Training, upskilling, and long-term career opportunities.
* 💼 Prestige Brand – Work for a premium co-living company setting new standards in London.
* 👥 Community Impact – Play a key role in creating vibrant, connected communities.
* 🌍 Variety & Autonomy – A dynamic role where you’re trusted to make an impact every day.


✨ If you’re passionate about people, thrive in dynamic environments, and want to be part of a forward-thinking co-living brand, this could be the perfect role for you.

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