Better places, thriving communities.
1. Full Time (50 hours this includes paid lunch and on call duties)
2. Salary £35,
3. Shift Pattern 5 days and 2 off
Main Duties
4. Proactive and reactive scheduling, supporting the Cruise Manager with the daily recs, and day before preparation for the following days scheduled cruises.
5. Using the latest scheduling software, manage the delivery of jobs allocated to the Core/Cruise operation. The Scheduler will, using the systems and processes, ensure that the correct resource is deployed to achieve first time fixes for customers. This will range from using internal officers to subcontractors as appropriate, with the aim of ensuring that the job is attended within the specified SLAs. Once attendance has been met the Scheduler will also manage the completion of required jobs Supporting the Cruise/Core manager as well as ensuring all required documentation is completed.
6. You will ensure all systems and equipment are checked in line with procedure and the correct prompt action is taken to rectify any issues.
7. Ensuring correct staffing levels for day-to-day activity across ships is accurate as per client request in line with accurate requirements from the customer per ship.
8. To ensure that the staff are informed as far in advance as possible of allocations and times on roster; Double check schedules prior to confirming with staff to ensure that no duplications of duties have been made
9. Adjust schedule and cover any shortfalls resulting from sickness or absence reported
10. Ensuring that all Service Providers understand what their requirements are weekly including any external contract Mitie support, ensuring they understand dates & timings, cruise locations and site protocols when they arrive for each shift.
11. Ensure standards of dress, safety (PPE) and presentation are always maintained in line with client expectation and report back any requirements to office manager.
12. Provide management support outside of core hours as in business-critical situations.
What we are looking for
13. Good communication skills.
14. Advanced Excel user.
15. Work as part of a team as well as on own.
16. Regular weekend work.
17. Prepared to work in a fluid and adapting environment.
18. Able to be proactive as well a reactive.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .