As a Software Engineer III at JPMorgan Chase within the Technology and Operations division, you will lead the development, integration, and operational capability of external collaboration platforms across the enterprise. This role offers you the opportunity to work closely with engineering, security, and business teams to ensure that platforms such as Virtual Data Rooms (VDRs), Microsoft 365 B2B, Client Portals, and Google Workspace are robust, compliant, and optimized for productivity and external engagement.
Job Responsibilities
* Design, implement, and maintain resilient collaboration solutions that support secure external sharing and cross-organizational workflows.
* Manage identity and access configurations for external users, including Entra ID (Azure AD B2B), OAuth 2.0 flows, and conditional access policies.
* Evaluate and onboard new SaaS collaboration tools (e.g., VDRs, client portals) in line with security and compliance requirements.
* Conduct root cause analysis and implement fixes for recurring issues to improve platform reliability.
* Collaborate with cross-functional teams to deliver secure, scalable, and user-friendly collaboration experiences.
* Contribute to proof-of-concepts and pilot initiatives that enhance external collaboration capabilities.
* Understand concepts for federated authentication via platforms such as Google Identity & Microsoft Entra ID.
Required qualifications, capabilities and skills
* Formal training or certification on SaaS collaboration platforms concepts and proficient applied experience
* Strong hands-on experience with:
o Microsoft 365 B2B collaboration and external sharing
o Google Identity / Workspace.
o Virtual Data Rooms (e.g., Box.com, Intralinks, Datasite, Firmex, Debtdomain)
o PowerShell and/or Python scripting
o Microsoft Graph API and/or Google APIs
o Entra ID (Azure AD), app registration, and identity federation
o OAuth 2.0 and secure authentication practices
* Experience supporting large-scale, hybrid collaboration environments with a focus on uptime, security, and user experience.
* Familiarity with enterprise IT operations, change control, and incident management.
Preferred qualifications, capabilities and skills
* Experience with modern development frameworks (e.g., Node.js, React, Java, or C#).
* Exposure to cloud-native architectures and serverless computing.
* Experience with monitoring and observability tools (e.g., Azure Monitor, Splunk, Datadog).
* Passion for building inclusive, secure, and high-performing collaboration environments.
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