Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, cognitive behaviour therapy, and Mental Health First Aiders
* Long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of the customer experience!
Your role may include welcoming customers, hosting parties, or serving food and drinks. Your professional, engaging service and enthusiasm will ensure customers have an enjoyable and value-for-money experience.
Team Members are trained across all key areas of the centre to support the customer journey, and you may work in the kitchen as well.
Opening Hours and Shift Patterns:
Our centres are open seven days a week, from 9am to midnight. The busiest times are evenings, weekends, and school holidays, when we need availability from applicants.
Typical shifts include:
* Weekday AM: 09:00 - 17:00
* Weekday PM: 17:00 - 00:00
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00
Shift times vary by centre. Under 18s may work until midnight. You will receive thorough induction, ongoing training, and development opportunities, including apprenticeships and management training.
To be successful, you should have:
* Excellent customer service skills and communication
* High energy and adaptability for a fast-paced environment
* A friendly, supportive team spirit
* Flexibility in working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since going public in 2016, we've expanded to 75 UK centres and 15 in Canada, operating under various brands. We’re committed to diversity and inclusion, believing a diverse workplace makes us more competitive and resilient.
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