Admissions Adviser
Reference number: JR255814
Location: Leeds based with hybrid working opportunities
Working pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Number of roles: 1
Salary: £26,228 per annum
We are looking for a Admissions Adviser to join our team.
Role Summary
It’s Tuesday morning. Armed with a coffee, you log into our student management system. First up are your calls to the Far East where it’s already late afternoon. There’s a legal executive in Malaysia who’s interested in the LLB in law and a Chinese teacher looking at the BSc in Psychology to make a career change. Then later today, you’ll be talking to a Swiss student who wants to transfer from his current university. He wants to know if he’ll get any exemptions. You’ll also need to follow up with a nice Police Call Handler from Manchester who enquired last week, thinking of enrolling on the Masters in Criminology and Criminal Psychology so she can advance her career in the force. Like many of our students before they enroll, she’s nervous about going back to study and needs a bit of reassurance and guidance. Welcome to a day in the life of an Admissions Adviser at Kaplan Higher Education UK!
Students complete their degrees through distance learning using the online resources and by undertaking web-based tutorials and lectures on our very-own Virtual Learning Environment. We take pride in providing a first-class learning experience for students. This pride starts from the first contact we make with our prospective students – which is where you, as an Admissions Adviser, come in.
As an Admissions Advisor, you’ll be helping prospective students to make the right choices about their education. You’ll provide information about what’s involved in studying towards an Online course, answer questions on tuition fees as well as advising about the requirements for admission. You’ll engage with potential students about the benefits of studying online and the kind of career opportunities that studying their chosen programme will provide. You’ll have to balance speed of response and getting through a high volume of enquiries with providing the right level of personal attention to each potential student. And we promise that as you talk and type your way through the day, engaging with our diverse customer base, you won’t have time to check your watch.
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https:///39uk8r3e
What you’ll bring to the role
Essential Criteria
1. A Bachelor’s degree or experience working in the higher education sector
2. Great communication skills
3. A passion for education
4. Evidence of goal-oriented approach to work
5. Proven ability to work in a team
6. Ability to organise and prioritise workloads
7. High attention to detail and process driven
8. Initiative and a solution-finding mind-set
9. Ability to embrace new technologies
What we do
Kaplan Higher Education UK is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by dedicated academic and professional services teams.
Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
10. 28 days annual leave*
11. Big discounts on Kaplan courses for you and your family
12. 24/7 confidential helpline providing counselling and other support services
13. Company pension contributions
14. Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
15. Medicash Health Cash Plan
*