Overview
Join to apply for the Restaurant Customer Advisor role at Dobbies Garden Centres.
Our Restaurant Customer Advisors play an essential role in delivering an exceptional customer experience across our Restaurants—delivering tasty food, ensuring food hygiene and driving sales.
Responsibilities
* Giving great customer service by helping customers with various transactions across the store
* Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
* Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements
* Working with your team to maintain the cleanliness and upkeep of your store
* Working on the shopfloor and other areas of the store as required, which may include working stock, till work, take-to-car deliveries, stock control routines, and restaurant service
Who We Are Looking For
* You have a passion for delivering a great customer experience, serving everyone with a smile
* Experience within a customer-facing role and a passion for working within hospitality
* You work well within a team, build relationships and have fun while celebrating success
* You show up to work on time, are well presented and bring a can-do, hardworking attitude
* You are eager to learn new skills and gain new experiences
* You flourish in a busy, fast-paced environment
* Can demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers
What We Offer
* Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
* Uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
* Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
* Access to Retail Trust – confidential support, virtual GP, free counselling service and discounted retail rewards
* Access to Dobbies Academy – development through our eLearning platform and programmes
* Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About Us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion for gardens and plants is what makes us special. In our stores, we showcase this through our own brand and branded products, concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Retail
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