Tribunals, Mediations & Complaints Manager -North London Rate of pay: Up to £500 per day Contract Duration: 3-month contract Working Arrangements: Office attendance required every Wednesday Pertemps are currently recruiting for an experienced Tribunals, Mediations & Complaints Manager to join a North London local authority on an initial 3-month contract. This is a key role requiring a candidate with strong expertise in SEND tribunals, mediations, and the management of complex complaints. Key Responsibilities: Lead and manage the tribunal and mediation function within the SEND service Oversee and coordinate responses to formal complaints, ensuring statutory compliance Represent the local authority at tribunal hearings and mediation meetings Work closely with legal services, senior leadership, and external stakeholders Ensure high-quality case management and timely resolution of cases Key Requirements: Significant experience in SEND tribunals and mediation Strong understanding of relevant legislation and statutory frameworks Proven track record in managing complex complaints Excellent communication and stakeholder management skills Ability to attend the office in North London every Wednesday Why work through Pertemps? By applying through Pertemps, you’ll benefit from: A dedicated consultant with access to roles nationwide and available whenever you need support A simple online registration process Attractive referral schemes and incentives Ongoing compliance fully managed for you Prompt and reliable payroll …and much more! To discuss this role in more detail, please contact Freya Joseph on 07471 306880 or email Freya.joseph@pprsocialcare.co.uk.