Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider.Bristol IT MSPSouthwest Client baseupto £30k23 Days holidays + BankMon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely.Looking at appoint ASAPProviding 2nd line IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems.As a Helpdesk Engineer you must have strong customer service and relationship building skills, with at least 4 years IT Support experience, ideally within an IT MSP setting.You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMwareDriving Licence required - You will need to go to client site as required.This is a fantastic opportunity for someone who is looking to progress their career within IT Support, where you will have great expose to new technology and opportunity to develop your skillset within an established, successful organisation.Please contact Gemma Wilks via recruit@moonexecsearch.com ref MC2323