Client Services & Business Support Coordinator
Needham Market
Up to £35,000 depending on experience
Join a dynamic, growing company where no two days are the same!
Are you personable, proactive, and highly organized? Do you thrive in a fast-paced, client-focused environment? We're looking for a Client Services & Business Support Coordinator to be the glue that keeps our client relationships strong and our operations running smoothly.
Key Responsibilities:
Client Engagement & Business Development
* Follow up on warm leads and book appointments for senior team members
* Represent the company at events and meetings (non-technical capacity)
* Prepare client-facing materials and ensure follow-up on meeting actions
* Assist with proposals, presentations, and documentation
Service & Office Management
* Manage office operations (supplies, vendors, travel bookings, etc.)
* Keep the office professional and visitor-ready
* Act as point of contact for internal and external service providers
Administrative & Team Support
* Maintain CRM with up-to-date client data
* Assist with reporting and business development tracking
* Help plan marketing campaigns and client communications
* Provide general admin support to leadership
What We're Looking For:
* Experience in client service, admin, or business support roles
* A confident, friendly communicator - in person and on the phone
* Highly organized with a sharp eye for detail
* Proficient with Microsoft Office and CRM systems
* Comfortable working independently and in a team
Bonus Skills:
* Experience representing a company at events
* Familiarity with sales/business development processes
* Exposure to collaboration tools like Teams, Zoom, Trello/Asana
* Positive, can-do attitude
Why Join Us?
* Supportive and friendly team culture
* Varied role with exposure to events, sales, and office operations
* Real opportunity for professional growth and skill development
* Be part of a growing company making an impact