NielsenIQ is seeking a Customer Success Manager in Norwich, England, to enhance customer satisfaction and foster relationships. You will support Tier 1 and Tier 2 customers, ensuring they maximize the value of Brandbank and Etilize solutions.
The ideal candidate will possess a minimum of 3 years' experience in client-facing roles, demonstrating a strong ability to manage relationships and improve customer experiences. This role includes performance metrics and cross-department collaboration for optimal service delivery.
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