Summary
Base location: Service Control Centre, Potterne, Wiltshire
Working Pattern: Shift (2:2:4)
Appointment Type: Permanent
Salary:
Firefighter (Control) - £28,865 per annum (development rate of pay)
Firefighter (Control) - £36,937 per annum (competent rate of pay)
Crew Manager (Control) - £40,949 per annum (competent rate of pay)
Watch Manager (Control) - £45,792 per annum (competent rate of pay)
Location: Potterne Support Offices, Wiltshire. There may be a requirement to work from other locations on occasion.
We are looking for applications from current or previous in development or competent Control Firefighters, Control Crew Managers or Control Watch Managers wishing to join Dorset & Wiltshire Fire and Rescue Services Control Centre.
This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our Control Centre staff are at the heart of everything we do. Their expertise, professionalism, and commitment help keep our communities safer and healthier - and without them, we couldn't do it.
We are proud to offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. From the security of the Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly policies including 39 weeks' full pay during maternity leave (subject to qualifying criteria) to our dedicated health & well-being services.
Essential criteria for the role
Eligibility:
1. Candidate is a competent or in development Control Firefighter, Control Crew Manager or Control Watch Manager, either currently employed or have left their Service within the last 3 years.
2. In date Control Licence or equivalent indicator of competence (at point of leaving)
3. No outstanding unspent disciplinary warnings. If you are currently subject to a management enquiry or disciplinary investigation, any appointment and subsequent offer will be subject to a risk assessment on a case-by-case basis
You must:
4. Have 4 GCSE passes - Grade A*-C / 9-4, including English and Mathematics; or equivalent Level 2 qualification; or higher-level relevant qualification; or have at least six months of relevant experience of working in an emergency service/military control room environment.
5. Be a minimum of 17 and a half years of age at point of application; however, if successful, you will need to be 18 years old at the point of appointment
6. Be able to provide a commitment to the shift working pattern
7. Have the right to work in the UK
8. Not have any unspent criminal convictions
9. Be competent in the use of Microsoft Office and other software packages, with good keyboard skills
10. Be able to establish a rapport with callers