Temporary Customer Service Assistant – Bristol (BS2) – £12.75 per hour
We're looking for an enthusiastic, friendly Customer Service Assistant/Receptionist to join a vibrant student accommodation community in the heart of Bristol city centre. This is temporary work on an ad-hoc basis.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
As the first point of contact for residents, you'll play a key role in delivering exceptional service and keeping the building running smoothly.
Key Responsibilities
* Respond to enquiries from current and prospective residents across social media, email, phone and face-to-face.
* Sort and distribute incoming mail and parcels.
* Build positive relationships with residents through regular interaction.
* Conduct property viewings for potential residents.
* Take and process payments; monitor and follow up on rent arrears where required.
* Maintain accurate customer records and filing systems.
* Work closely with the maintenance and accommodation teams to log and resolve issues promptly.
* upport with organising events, open days and community activities
Ideal Candidate
* Previous experience in a customer-facing role.
* Background in student accommodation, property, travel or hospitality is a plus.
* Warm, approachable and people-focused.
* Passionate about delivering excellent customer service.
* Strong communication and interpersonal skills.
* Able to remain calm and organised in a busy environment. xkybehq
* Comfortable working at pace and handling multiple tasks.
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