Join CBRE as a Contract Support Specialist Location: Leeds Are you passionate about delivering exceptional customer service and supporting operational excellence? CBRE, the global leader in real estate services, is looking for a Contract Support Specialist to join our dynamic team. About the Role As a Contract Support Specialist, you'll play a vital role in ensuring the smooth operation of our facilities management contracts. You'll be the go-to person for coordinating service delivery, managing communications, and supporting both our clients and internal teams. Key Responsibilities Provide professional and timely support to clients via phone and email Coordinate and assign work orders, ensuring SLA compliance Liaise with site teams and suppliers to manage quotations and purchase orders Monitor and update service calls from initiation to completion Maintain accurate records and documentation using company systems Support the engineering team and drive performance Promote CBRE's culture and values across all interactions What We're Looking For Education & Training: GCSEs (or equivalent) including English and Maths; A-Level/HNC preferred Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Experience with systems like Dynamics, Concept, or Maximo is a plus Experience & Skills: Previous experience in a customer-facing role within a medium-sized business Strong communication and interpersonal skills Detail-oriented, organized, and able to multitask effectively A proactive team player with a customer-first mindset