Do you have experience managing complex client contracts successfully? Do you have the ability to build strong relationships both internally and externally? If this sounds like you then we’d love you to join us on our journey to Create the Future of Media as you could be our next Estate Manager. Bring You. Shape Us! So, who are we? Bauer Media Outdoor is one of the leading Out of Home media owners, committed to Creating the Future of Media, Out of Home, with more than 33,000 advertising sites in our portfolio. Our talented team of over 650 people work in 14 locations across the country, creating and delivering some of the most memorable advertising campaigns in the UK. What will the role involve? As the Estate Manager you will build and maintain excellent relationships with all landlords (private or local authority across multiple formats) to ensure delivery of agreed contractual requirements and company priorities. You will know and understand your customer’s needs and requirements, and you will collaboratively ‘own’ the relationship with them, including the processing of new orders and communicating their delivery. You will also support and collaborate with the Construction Management team to ensure builds are delivered on time, to specification, and within budget. This includes overseeing site surveys, tracking progress, monitoring contractor performance and maintaining accurate site and project data. You will help ensure that construction delivery aligns with contract terms and operational SLAs, escalating any risks or issues where necessary. Working alongside the Portfolio Partnership Manager you will create a strong team, enlisting support from the appropriate Operations & Construction Managers where needed. The role will cover 30 contracts in a geographical area in Scotland and the Northeast of England including but not limited to Aberdeen, Glasgow, Newcastle, and Sunderland and can based at our Cumbernauld or Gateshead office. Please note there is travel involved in this role as and when needed. Key Accountabilities: To be fully aware of all contractual requirements within their areas of responsibility, including operational SLA’s. Monitor and provide feedback to agreed standards and requirements. Identify any potential problems with contract delivery, making recommendations on solutions in collaboration with local Operations Manager or the Head of Delivery. Support the Construction Management team with the build process, including Site Surveys, contractor liaison, installation readiness, and remedial actions as required. To review and make recommendations to the relevant Partnership Manager on specific contractual and/or estate requirements that fully maximise the profitability of any given contract. Build great relationships and make sure we deliver on our contractual commitments. Driving new choice sales opportunities. Ensure all site and project data held on Company systems is accurate and complete, tracking site status, build specifications, and contract compliance. Who are you? Experience of customer relationship management (having worked with or in Local Authorities would be nice to have) Strong Negotiation skills Good commercial acumen Highly organised with a proactive approach to your work Exceptional Communication skills Foster a collaborative teamwork approach System knowledge, excel, word, and ability to learn internal systems Full UK Driving license What's in it for you? Our people are bonded by a humility and commitment to challenge the status quo. We offer a great team to be a part of a home for your individuality, as well as a place to bring fresh ideas and to grow and develop. We have a fun and informal culture while also being a future-facing business that wants to make a difference. So, Bring you. Shape us! Salary of up to £32,000-£35,000 DOE Company vehicle or Car Allowance Annual performance related bonus Flexible working 25 paid holidays as well as those well needed bank holidays! Company Pension Scheme paid up to 8% Healthcare Cash Plan Life Insurance and group income protection scheme Cycle to work scheme. Travel/season ticket loans and a whole host of discounts across 100s of retailers Social events At Bauer Media Outdoor, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees. If you're interested in joining us to shape the future of out-of-home media, we'd love to hear from you. If you need this job description in another format or need any adjustments for your application/interview process, please let us know at careers-uk@bauermediaoutdoor.com