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Clerk receptionist

Newcastle Upon Tyne (Tyne and Wear)
Alfianni Online - Artist Netwerk
Receptionist
Posted: 27 September
Offer description

Overview

Clerk Receptionist role at Alfianni Online - Artist Netwerk — Part-time position based at the Newcastle Dental Hospital. Salary: £24,465 a year pro rata. Band 2. Job locations: Newcastle Dental Hospital, NE2 4AZ. Date posted: 22 September 2025. Interview Date: 9 October 2025. This post is within The Newcastle upon Tyne Hospitals NHS Foundation Trust and is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

NO AGENCIES PLEASE. You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Please note: This is a real NHS role with flexible working considerations; applicants should discuss flexible working arrangements if possible.


Responsibilities

* To provide an efficient and effective administrative service to patients and the multi-disciplinary team.
* Work within the Appointment Centre Office scheduling new patient appointments using the partial booking process and registering new patient referrals on to the system, or work in the Outpatient reception area within the Dental Hospital.


Qualifications

Essential

* GCSE in English Grade C or equivalent
* NVQ Level 2 or equivalent

Desirable

* ECDL
* RSA 1 or 2 or equivalent


Skills

* Very good keyboard skills
* Good communication and organizational skills
* Accuracy and attention to detail
* Good interpersonal skills
* Able to prioritise workload
* Excellent telephone manner


Experience

Essential

* Previous experience in a customer care role within an office-based environment

Desirable

* Working within NHS or hospital environment


Knowledge

Essential

* Good working knowledge of Microsoft Office

Desirable

* PAS / eRecord


Disclosure

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.


Employer details

The Newcastle upon Tyne Hospitals NHS Foundation Trust
Newcastle Dental Hospital, 317 04 Newcastle Dental Hospital, NE2 4AZ

Employer's website: https://careers.nuth.nhs.uk/why-us

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