Safe Deposit Custodian
Job Introduction
To provide extraordinary customer service to all Safe Deposit customers and visitors by living the Selfridges values and ensure all customers receive the appropriate welcome and information in a secure and discreet environment.
As a Safe Deposit Custodian you will be responsible for handling safe deposit box visits, opening new Safe Deposit Box contracts and maintaining existing contracts. You will also be responsible for managing customer payments including invoices, cash/cheque/card payments, safe deposit box contract queries and exceeding service goals by minimizing customer wait times and accurately and efficiently serving our customers.
As a Safe Deposit Custodian you will:
1. Deliver an extraordinary experience for all customer
2. Tailor the service to individual needs without compromising laws or policies