Business Administration Apprentice (Level 3) The RoleMost of your apprenticeship will be spent working and learning on the job. You will support a range of teams including HR, Utilities (UT), and Operations, helping to ensure the smooth running of day-to-day business activities. Throughout the apprenticeship, you will develop key administrative skills, gain insight into different business functions, and contribute to important operational processes. Key ResponsibilitiesEngineer Scheduling Support Assist with coordinating and scheduling engineers for jobs, appointments, and site visits Maintain accurate records of engineer availability, workload, and job allocations Communicate with internal teams and customers to confirm appointments and updates HR Support Assist the HR team with recruitment administration, onboarding tasks, and employee documentation Help develop and maintain a social media presence to support recruitment activity Maintain employee records, training logs, and compliance documentation Support the organisation of training sessions, staff communications, and HR initiatives Operations Support Provide administrative support to the Operations team to ensure efficient workflow Log, track, and process operational tasks, service requests, and documentation Assist with reporting, data entry, and maintaining operational databases General Business Support Respond to incoming enquiries via phone and email in a professional and timely manner Assist with producing reports, updating spreadsheets, and preparing internal documents Identify opportunities to improve or streamline processes where possible Provide general office support including filing, scanning, meeting coordination, and system updates RequirementsGCSEs English – Grade 4 / C or above Maths – Grade 4 / C or above Skills and Qualities Good communication skills Strong IT skills Excellent attention to detail Ability to work well as part of a team Proactive with a positive attitude and willingness to learn Career ProgressionThis apprenticeship will provide a strong foundation for future career opportunities such as: HR Advisor Operations Assistant Scheduler / Planning Coordinator Business Support Officer Compliance Administrator Training Qualifications required Skills required Prospects Qualification / Standard : ST0070 Business administrator Duration