Patchway, Bristol £27,000 basic salary (OTE up to £34,000) Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Patchway. This is an excellent opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an outstanding customer journey. About the Role As a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You'll play a key role in ensuring a seamless experience from initial enquiry through to completion, delivering clear communication and excellent service throughout. Key Responsibilities Acting as the main point of contact for customers, providing a friendly and professional service Booking in vehicles for servicing, maintenance, and repair work Liaising with the workshop team to ensure work is completed efficiently Explaining required repairs and costs in a clear, customer-friendly way Managing job cards, invoicing, and general administrative duties Keeping accurate customer and vehicle records Recommending additional services and products where appropriate Maintaining strong organisation and attention to detail at all times What We're Looking For Previous experience in a customer service or automotive role (Service Advisor experience desirable) Strong communication skills with the ability to simplify technical information Excellent organisational and multitasking abilities Confident using IT systems A proactive, customer-first attitude High attention to detail Full UK driving licence (essential) Working Hours Monday to Friday Saturdays on a rota What's in it for You? £27,000 basic salary with realistic OTE up to £34,000 22 days holiday plus bank holidays (increasing with service) Company pension scheme Employee discount schemes Wellbeing support services Health benefits including eye care and seasonal vaccinations Additional Information Applicants must have the right to work in the UK Driving licence checks will be completed as part of the recruitment process Unfortunately, visa sponsorship is not availableIf you're passionate about customer service and looking to build a career within the automotive industry, apply today with Brook Street! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website