Business Analyst – Transformation & Technology Delivery
About the Role
We are seeking a methodical and delivery-focused Business Analyst to act as the bridge between business stakeholders and technology delivery across a multi-entity professional services organisation. You will be responsible for gathering, analysing, and documenting business requirements, shaping technology solutions, and ensuring that each change initiative, implementations through to process optimisation — delivers measurable business value.
This is a high-impact, hands-on role for an analytical thinker who thrives at the intersection of business, finance, and technology, turning complex objectives into structured, actionable outcomes.
Key Responsibilities
* Partner with business and teams to elicit, analyse, and document requirements, translating business needs into functional and technical specifications.
* Use structured business analysis methodologies (e.g., BABOK, BCS, Agile BA) to create comprehensive requirements catalogues, capturing both as-is and to-be processes.
* Facilitate workshops, interviews, and process-mapping sessions across finance, HR, compliance, and operational functions.
* Develop functional and non-functional specifications, ensuring alignment with business goals, regulatory requirements, and audit standards.
* Collaborate with the Project Manager to define project scope, deliverables, success criteria, and business cases.
* Map current workflows, identify gaps, and recommend process and system improvements.
* Support vendor evaluation, solution design, and implementation for industry aligned and reporting systems.
* Lead User Acceptance Testing (UAT) — develop test plans, scripts, track issues, and ensure solutions meet business expectations.
* Produce detailed documentation, including process maps, data flows, and user guides for post-launch adoption.
* Contribute to business case development, ROI tracking, and benefits realisation for technology investments.
* Ensure consistency, traceability, and compliance in requirements management across projects and systems.
About You
* Proven experience as a Business Analyst in multi-entity or multi-division environments, with exposure to finance, HR, or operational systems.
* Strong track record in requirements gathering, business process design, and end-to-end system change delivery.
* Experienced in building requirements catalogues and using recognised methodologies such as MoSCoW, Volere, BABOK, or Agile user stories.
* Skilled at mapping as-is and to-be processes, conducting gap analyses, and translating complex workflows into actionable solutions.
* Comfortable engaging with executives, business stakeholders, and technical teams to deliver measurable outcomes.
* Familiar with financial and regulatory frameworks (FCA, AML, client due diligence) preferred.
Skills & Competencies
Soft Skills
* Strong analytical and structured problem-solving abilities.
* Excellent facilitation, communication, and presentation skills.
* Detail-oriented, organised, and able to manage multiple priorities.
* Skilled in building trusted relationships across Finance, IT, and Operations.
* Passion for continuous improvement and technology-enabled transformation.
Technical Skills
* Proficient in requirements and modelling tools (Visio, Lucidchart, Miro, Jira, Confluence).
* Skilled in documenting use cases, user stories, acceptance criteria, and process maps.
* Familiarity with data governance, security, integration principles, and basic SQL/reporting for validation.
Core Strengths
* Analytical Thinking: Clarifies complex requirements using structured approaches.
* Stakeholder Management: Builds consensus across multi-level teams.
* Business Acumen: Understands finance, HR, and operational workflows.
* Change Enablement: Supports adoption through training, testing, and communication.
* Collaboration: Works seamlessly with project managers, developers, and vendors.
* Quality Assurance: Ensures solutions meet business and compliance standards.
Education & Experience
* Bachelor’s degree in Business, IT, Accounting, or related discipline.
* 3–5 years’ relevant experience as a Business Analyst.
* Professional certification preferred (BCS BA Diploma, IIBA CBAP, or Agile BA).
Why Join
This is a high-impact role where you will influence the success of multi-entity technology and transformation initiatives. You’ll have visibility with senior leaders, autonomy to shape solutions, and the satisfaction of seeing your analysis and designs translate into real-world business improvements.