Position: Customer Service Adviser
Contract Type: Maternity Cover
Location: Crawley
Job Description:
Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client’s team in Crawley on a maternity cover contract! As a Customer Service Adviser, you’ll play a vital role in handling calls and delivering exceptional customer service. While prior call center experience is a must, familiarity with repairs or social housing environments would be beneficial.
Key Responsibilities:
– Handle incoming calls professionally and efficiently.
– Provide support and assistance to customers with their inquiries and concerns.
– Maintain accurate records of customer interactions and transactions.
– Collaborate with colleagues to ensure seamless service delivery.
– Contribute to the overall success and efficiency of our customer service team.
Why Join Us?
– Opportunity to make a positive impact in the community.
– Dynamic work environment with supportive colleagues.
– Chance to showcase your customer service skills and grow professionally.
Requirements:
– Essential: Previous call center experience.
– Advantageous: Familiarity with repairs or social housing environments.
– Excellent communication and problem-solving abilities.
– Ability to thrive in a fast-paced, customer-focused environment.