Business Support - Cared for Children & Care Leaver Team
Employer:
Location:
Crewe, Cheshire
Pay:
£26,403 to £28,142 per year
Contract Type:
Temporary
Hours:
Full time
Disability Confident:
No
Closing Date:
24/04/2026
About this job
About us For us, success isn’t just about what we achieve, but how we achieve it together.
We promote curiosity, excellence, innovation and continuous improvement.
We’re on a meaningful journey in Children’s Social Care and we’d love for you to be part of it.
Joining us means becoming part of a supportive, forward-thinking team that’s passionate about making a real difference in the lives of children and young people.
Everything we do is about putting them first, helping them grow, thrive and reach their full potential so they can build brighter futures.
If this sounds like the kind of impact you want to make, we’d be delighted to hear from you.
Come and join us in shaping positive change for our young people.
About the role: Provides a pivotal source of administrative support that helps the Social Work Team deliver the best possible service to children, families and partner agencies.
Ensures smooth day‑to‑day operations through high‑quality word processing, including letters, legal documents and sensitive child‑related information.
Facilitates clear, confident communication pathways by handling telephone enquiries and maintaining strong links with professionals and the public.
Supports multi‑agency working by arranging meetings, preparing documentation and producing accurate, confidential minutes.
Manages financial transactions and reconciliation with accuracy and attention to detail.
Maintains up‑to‑date client and service‑user records, ensuring information is handled responsibly and securely.
Keeps filing and organisational systems efficient and reliable so the team can work effectively.
This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.
About you: You will thrive in a fast‑paced environment and feel confident managing high‑volume calls, including from people who may be distressed or facing challenging family circumstances.
You’ll communicate with a wide mix of professionals
* across education, health and social care
* and adapt your style naturally to each situation.
You will bring strong minute‑taking experience, exceptional organisational skills and the ability to handle sensitive information with care and professionalism.
You’ll be comfortable using a range of digital systems, with experience in word processing, document management and administrative or financial tasks; familiarity with Liquid Logic is an advantage.
You will be flexible, positive and proactive, able to prioritise your workload and contribute confidently as a valued team member.
You’ll benefit from hybrid working arrangements once your probation period is successfully completed, giving you a great blend of structure and autonomy.
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
What we offer in return: A competitive salary
* Grade 5) with guaranteed yearly pay increases Enhanced annual leave
* Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service Purchase of annual leave
* Want more time off?
You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff) Flexible working pattern
* Enjoy a 37-hour standard full-time work week with the added perks of flexitime and hybrid/remote working arrangements where possible.
Your work-life balance just got a whole lot better Salary sacrifice green car scheme
* Drive green and save green Lease a brand-new electric or hybrid car through our salary sacrifice scheme.
There’re no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease White goods salary sacrifice scheme
* Upgrade your home with ease.
Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary Enhanced public pension
* Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay Cycle to work scheme
* Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings.
Get fit and save money Employee assistance programme
* Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life Discounted gym membership
* Stay active and healthy with corporate membership prices for Everybody Leisure, including: Gym, Swim and Group Fitness at all 16 facilities Off-Peak Racket Sports Athletics Tracks Sauna/Steam/Spa We’re delighted that you’re considering applying for this role As an equal opportunities’ employer, we warmly welcome applicants from all backgrounds.
We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.
If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Jacqui Hall at: Jacqui.hallcheshireeast.gov.uk, they will be happy to hear from you Please remember to include the job reference so we know which role you are interested in.
We wish you all the best in your application and if you run into any technical issues, our friendly team are here to help at: childrenssocialcarerecruitmentcheshireeast.gov.uk.
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