Are you organised, compassionate and ready to make a meaningful difference?
As a Clinical Administrator – Bank, you'll provide essential administrative support to our clinical services across the hospice, ensuring all data and administrative tasks are completed in a confidential, efficient, timely, and secure manner. This role is central to maintaining high standards of patient care and service delivery through accurate record-keeping, responsive communication, and proactive support of clinical and governance processes.
Joining our bank team gives you flexibility, variety, and the opportunity to contribute to care that truly makes an impact. You’ll be part of a supportive organisation driven by Compassion, Collaboration and Empowerment—our core values that guide everything we do.
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Job Details:
* Location: St Peter & St James Hospice, BN8 4ED
* Contract type: Bank contract
* Hourly rate: £13.09 - £13.35 per hour (£25,600 - £26,100 per annum, full-time equivalent)
* Start date: Immediate start
* Closing date: We will be shortlisting and interviewing as applications are received, so early applications are encouraged.
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What you’ll be doing:
* Providing responsive and organised administrative support across clinical teams
* Managing shared inboxes and handling queries professionally
* Taking calls from patients, families and healthcare professionals with empathy and clarity
* Maintaining accurate and confidential patient records using SystmOne
* Supporting governance processes, including preparing meeting agendas and taking minutes
* Working collaboratively across departments to ensure seamless coordination
* Providing occasional reception cover as required
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What we’re looking for:
* Strong IT literacy, including confident use of Microsoft 365
* Experience using SystmOne or similar record systems
* Excellent written and verbal communication skills
* Ability to prioritise effectively and manage a varied workload
* High attention to detail and accuracy
* Commitment to confidentiality, data protection and GDPR
* A flexible, positive and proactive approach
* Ability to work independently and as part of a team
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What we offer:
* Flexible bank shifts to suit your availability
* A supportive, compassionate working environment
* Opportunity to contribute to care that truly matters
* Training and development aligned with your role
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If you’re organised, motivated, and passionate about supporting exceptional care, we’d love to hear from you.
Please view the full job description and person specification at the bottom of the webpage.