New Build Sales Officer
Salary: £38,850 (plus car allowance of £2,750) per year
Location: Hybrid – Peterborough
Contract: Permanent, Full Time
Be part of helping people find a place to call home. At Amplius, our New Build Sales Officers play a key role in delivering an exceptional customer journey across a diverse and growing portfolio of new homes. From first enquiry to post-handover support, you’ll lead the end‑to‑end sales process for predominantly Shared Ownership homes, helping customers take their next step with confidence. Working within a fast‑paced and collaborative team, you’ll contribute to strategic sales and marketing activity while delivering a high‑quality, compliant service that reflects our commitment to customers, quality, and value for money.
Your week: 36.25 hours Monday to Friday, 9am to 5.15pm
Location: Hybrid with a weekly presence in our Peterborough office
Snapshot of your role
* Take ownership of customers from qualified enquiry through to legal completion and handover, ensuring continuity and a high‑quality customer journey
* Deliver customer handovers and home demonstrations, supporting understanding of home features, warranties, and aftercare processes
* Act as a key user of the CRM system, ensuring accurate recording of enquiries, compliance data, and sales milestones
* Provide exceptional customer service and ensure a positive customer journey at all stages of the process
* Ensure all sales activity complies with Homes England requirements, Shared Ownership Code, Section 106 obligations, and internal policies, maintaining complete audit‑ready sales files
* Lead on the full sales lifecycle from scheme launch to completion, including preparing homes for market, maintaining low void levels, and supporting off‑plan reservations
* Support sales and marketing activity, including route‑to‑market decisions, external agent performance, and the use of customer feedback and advocacy
* Manage sales progression activities including system updates, stakeholder coordination, reporting on KPIs, and supporting continuous improvement across sales processes
What we’re looking for
* Proven experience delivering off‑plan sales within a development‑led programme, with a strong track record in selling Shared Ownership homes from launch through to legal completion
* Strong understanding of Shared Ownership affordability, eligibility and nomination processes, alongside Section 106 obligations, Homes England requirements and the Capital Funding Guide
* Experience managing multiple schemes, sales pipelines, marketing activity and budgets in a fast‑paced environment, balancing commercial performance with regulatory compliance
* Strong customer case management, communication and interpersonal skills, with the ability to manage complex conversations and maintain high‑quality, accurate sales data
A full UK driving licence & access to a vehicle is essential for this role.
DBS clearance is required for this role.
Important – We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
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