Montcalm Mayfair
United by timeless style and peerless service, Montcalm
Collection is London’s compendium of luxury hotels. Housed in elegant Georgian
townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped
skyscraper, each hotel reveals a different chapter in the city’s story. The
hotels in the collection include a historic brewery, reimagined as a vibrant
modern hotel: Montcalm Brewery. A storied city-slicker, housed in the former
headquarters of the Royal Mail: Montcalm Royal London House. A property with a
bold new perspective at Montcalm East, part of Marriott’s Autograph Collection.
And a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street
and Inhabit, Queen’s Gardens, both part of Design Hotels.
Our flagship hotel is on the brink of a bold new era. Its
Grade II-listed building on the cusp of Park Lane has been sensitively
refreshed by architects Holland Harvey. Interiors are being rejuvenated by
Studio Mica and Studio Est. We have added a new signature restaurant helmed by
a world-famous chef, alongside a dapper lounge and bar. Communal areas,
bedrooms and suites have all been artfully redesigned; our spa and Grand
Ballroom will re-emerge as modern icons.
Conscious, cultured, characterful, and considerate, Montcalm
Mayfair is a five-star hotel set on a historic crescent that sits proudly at
the top of Park Lane, steps from Hyde Park and the West End, with a toe in
Marylebone, bringing a fresh, holistic hospitality approach to London luxury.
The respectful, sensitive full restoration includes a wellness space,
community-welcoming public spaces and a restaurant helmed by an
internationally-acclaimed chef.
Why Join Montcalm Collection
* Competitive salary that reflects your talent, contribution,
and potential.
* Generous holiday allowance, starting at 28 days (including
bank holidays) and increasing with service—supporting your life beyond work.
* Paid birthday leave, so you can celebrate your special day
your way.
* We celebrate life’s milestones with you, offering generous
gifts and financial support for special occasions such as weddings and the
arrival of a new baby.
* Comprehensive wellbeing support, including free access to
our Employee Assistance Programme provided by Hospitality Action, offering
confidential support, wellbeing resources, and free legal advice.
* Tailored wellbeing experiences, from yoga sessions and life
coaching to wellbeing workshops designed to support both mind and body.
* Cashback healthcare plan, covering dental, optical,
physiotherapy, and alternative treatments—helping you stay at your best.
* Cycle to Work scheme, supporting a healthier and more
sustainable lifestyle.
* Preferential gym membership rates, helping you maintain your
health and vitality.
* Continuous learning and development opportunities, from
hands-on training to leadership masterclasses—empowering your career growth.
* Paid volunteering day, giving you the opportunity to support
a charity close to your heart.
* Employee referral programme, rewarding you for bringing
great talent into our teams.
* Complimentary meals on duty in our team restaurant.
* Exclusive room rate discounts across the Montcalm
Collection.
* International hotel discounts through Marriott Bonvoy,
giving you access to exceptional global experiences.
* City-wide discounts and perks, with savings across retail,
entertainment, essential services, fashion, and more.
* Recognition programmes, including vouchers and curated
rewards that celebrate excellence and individuality.
* Elegant annual celebrations and social events, bringing our
teams together to connect and celebrate in style.
Overview
The Sous Chef is responsible for supporting the Head Chef in
leading the kitchen department to ensure the highest standards of cooking,
presentation and service are consistently met. This role involves supervising
the kitchen junior team, managing daily operations and ensuring that guest
dining experience is always maintained in line with the luxury standards
expected at a five-star property.
The Sous Chef exhibit meticulous eye for detail, a passion
for luxury and the ability to lead, inspire and motivate a diverse team. The
role is critical to maintaining reputation and delivery of unparalleled guest
dining experiences via thoughtful menu preparation and a top-quality product.
Key Responsibilities
* Assist the Head Chef in managing the Kitchen team, including
Junior Sous Chef, Chef de Partie, Commis Chef, Pastry Chef, Kitchen Porters.
* Oversee the daily operations of the kitchen department,
ensuring quality product, excellent presentation, efficient workflow and high
productivity.
* Assist in creating and managing the kitchen staff schedule,
ensuring adequate coverage during peak periods while controlling labour costs.
* Handle staffing issues, including time-off requests,
attendance, and disciplinary actions in collaboration with the Head Chef.
* Participate in the recruitment and onboarding of new kitchen
team members.
* Conduct regular training sessions and performance
evaluations to maintain high levels of service and adherence to standards.
* Motivate and mentor the kitchen team, fostering a positive
and professional work environment.
* Take full responsibility for the quality and consistency of
food production in the restaurant.
* Ensure all dishes are prepared, cooked, and presented to
company standards.
* Ensure the kitchen is always organized to meet business
demands, particularly around food costings and payroll.
* Perform regular stock checks, labelling, audits, and
equipment checks to adhere to health and safety requirements.
* Order all food items as needed, ensuring only agreed
suppliers are utilised.
* Assist the Head Chef in creating and maintaining recipe
manuals and Standard Operating Procedures (SOPs) for new dishes.
* Address and resolve any deficiencies or issues related to
food quality standards promptly and effectively.
* Develop and implement cleaning procedures and protocols,
ensure adherence.
* Conduct quality control checks to ensure work meets
established standards.
* Assist in managing the inventory of cleaning supplies,
ensuring adequate stock levels and cost control.
* Assist the Head Chef in preparation of reports and
documentation related to kitchen operations, inventory, and staff performance.
* Address guest inquiries, requests, and complaints related to
kitchen services in a timely and professional manner.
* Coordinate with the front desk and guest services teams to
ensure special guest culinary preferences and VIP arrangements are fulfilled.
* Address maintenance issues and report to the maintenance
department.
* Monitor and ensure compliance with Health and Safety
Standards and Food Safety Standards.
* Perform administrative tasks as required.
* Accept responsibility and follow instructions from the Head
Chef and General Manager.
* Create and maintain good working relationships within the
department and with other departments such that a high level of morale is
sustained.
* Arrange department purchasing and take responsibility for
the quality and the cost.
* Maintain consistent, accurate stock records.
* Monitor and ensure food cost percentages and GP targets are
met consistently.
* Role Model a philosophy of work and conduct consistent with
the professionalism expected of management colleagues.
* Oversee department recruitment and training.
* Conduct regular Kitchen Meetings to keep Team informed of
policies and procedures, special events, further improvement plans and guest
comments.
* Participate in HOD meetings in the absence of Head Chef and
contribute to strategic planning and continuous improvement initiatives.
* Interact with individuals outside the hotel, such as
suppliers, contractors, labour relations representations and competitors.
* Have ultimate responsibility and accountability along with
the Head Chef for Health & Safety and Food Safety training of all
department Colleagues and for the overall accident record of the department.
* Responsible for taking necessary proactive steps to
reduce/eliminate Colleague accidents.
This job description sets out the main responsibilities
related to the role at Montcalm Collection. It is not intended to be
exhaustive, and duties may be varied from time to time as required by
management to meet the needs of the business.
Skills & Qualifications
* High attention to detail and commitment to a luxury quality.
* A genuine passion for food and beverage with a desire to
stay updated on current food trends.
* Exemplary leadership, motivational and team management
abilities.
* Excellent organizational and multitasking skills.
* Strong supervisory and communication skills with the ability
to inspire and motivate a team.
* A team player with a positive, proactive approach and a
"Yes, Yes, Yes" mentality.
* A problem-solver who can provide on-the-spot solutions in
high-pressure situations.
* Consistently on time, trustworthy, and dependable in meeting
deadlines.
* Maintain composure in a busy kitchen environment while
delivering exceptional results.
* Intermediate Food Hygiene Qualification (Level 3) preferred;
Food Hygiene Qualification (Level 2) is essential.
* 1-2 years' experience working in a high-profile, fast-paced
kitchen within a luxury hotel or resort environment on a supervisory or
management role.
* Proven ability to work under pressure while maintaining
quality standards.
* Knowledge and experience with menu development, food
costing, and stock management.
Working Condition
* Flexibility to work shifts, including weekends, holidays,
and evenings, as required.
* Physical demands such as being on the feet for long periods
of time and manual handling.
Eligibility
Candidates must be authorised to live and work in the UK.
Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just
buzzwords. We genuinely value the unique perspectives everyone brings,
regardless of gender, ethnicity, age, disability, or background. Our culture
thrives on mutual respect, and we provide a workplace free from discrimination
and prejudice.
Should this role resonate with your aspirations, please
apply. If not shortlisted, we encourage you to explore other opportunities with
us, either now or in the future.
Note: If you do not hear from us within 14 days,
kindly consider your application as not shortlisted for this role.
Please note that we do not accept unsolicited CVs from
agencies or headhunters. Any CVs submitted for these roles without prior
agreement per role in writing from our Head of Human Resources, will be
considered the property of the company and will not be subject to agency fees.