Donnini is a national award-winning provider of serviced accommodation, operating over 65 short-term lets and a 12-bedroom hotel in Ayr. We are passionate about delivering exceptional guest experiences while upholding our core values: Teamwork, Trust, Integrity, Ownership, Consistency, and Continuous Improvement. At Donnini, we don't just fill roles - we grow careers, championing internal promotions and supporting professional development every step of the way.
The Role
We're on the lookout for a Facilities Assistant to provide hands-on support focused on the daily operation and general maintenance of our portfolio to ensure we provide an excellent experience and high quality standards to our guests.
Responsibilities:
* Perform general handyman duties
* Respond promptly to call-outs to assist with guest requirements and property needs
* Execute routine maintenance tasks to ensure our properties and rooms are in optimal condition
* Linen manage - unpack linen deliveries, make up linen bags and organise storage efficiently
* Conducting property inspections and reporting maintenance and cleaning issues to the appropriate departments
* Collaborate with the Operations team to address and resolve maintenance issues
* Maintain a high standard of cleanliness and safety across all properties
Essential Requirements:
* Strong handyman skills and the ability to perform various maintenance tasks
* Excellent organisational and time-management skills
* Proven experience in a fast paced role
* Ability to work independently and as part of a team
* Strong communication skills to interact effectively with our guests and our team
* Physical fitness and ability to lift/move heavy objects.
* Clean UK Driving License is essential
* Able to work Saturdays / Sundays as part of the rotational rota
* Willingness to be on-call for emergencies outside of regular working hours on a rotational rota
Desirable Requirements:
* Electrical, plumbing or joinery trades experience would be advantageous but is not essential
* Proven experience in a similar role, preferably within the hospitality or property management industry
Schedule / Pay:
* 30 hours guaranteed but can expect between 30-40 hours per week
* Various shift times working 5 days out of 7 days per week with the earliest start time being 8am and the latest time being 10pm
* Rotational rota including both weekdays and weekends
* Hourly rate depending on experience
If you are ready to take on a challenging yet rewarding role in a fast-paced environment, we would love to hear from you
Job Type: Permanent
Benefits:
* Free parking
* On-site parking
Ability to commute/relocate:
* Ayrshire: reliably commute or plan to relocate before starting work (required)
Experience:
* Maintenance: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person