We are seeking a highly skilledTechnical SupportEngineerwho is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technical support to end users of a advanced, precision electromechanical products.
Key Responsibilities:
Providing real-time technical support to customers
Delivering training sessions onsite and virtually
Create, update and maintain technical documentation in German
Conducthands on trouble shooting and analysis data on performance of equipment
Test and evaluate in house systems and software
Provide tailored support for new applications and help users become self-sufficient
Requirements:
Minimum 2 years' experience in acustomer facing role providing technical support
Must be fluent in German (Spoken and Written)
Knowledge of Electromechanical systems
Able to read industrial and engineering drawings or schematics
Ability to travel internationally as required
Excellent analytical and communication skills
By joining this business as their new Technical SupportEngineeryou will be rewarded with:
* Company pension
* 25 days holiday plus 8 days for Bank Holiday
* Optional Private Health Insurance
This role demands a friendly self motivated individual with a strong technical aptitude, able to provide excellent customer service.
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