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Company Description
As a pioneer in responsible hospitality, the Accor Group encompasses over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Each brand has its unique personality, but all share a common ambition: to innovate and challenge the status quo.
Join us at Accor, where life pulses with passion! Hospitality is a work of heart, and by joining us, you become a Heartist. We offer a caring environment, growth opportunities, and recognition for your daily commitment. Our goal is to create meaningful, memorable, and impactful experiences for customers, colleagues, and the planet.
Job Description
As a Food & Beverage Supervisor, you will lead teams to deliver excellent hospitality across our Restaurant, Sports Bar, Lounge Bar, Meeting Rooms, and Event spaces.
* Supervise daily food and beverage operations
* Ensure compliance with health and safety regulations
* Coordinate staff schedules and manage shifts
* Address and resolve customer complaints and inquiries
* Monitor inventory levels and order supplies as needed
* Maintain high standards of service quality and efficiency
* Train and mentor new staff members
* Conduct regular inspections to ensure cleanliness and organization
* Collaborate with other departments to ensure overall success
Skills
* Leadership
* Customer Service
* Team Management
* Inventory Management
* Point-of-Sale Systems
* Health and Safety Compliance
* Conflict Resolution
* Effective Communication
Qualifications
* At least 2 years of supervisory experience in the food and beverage industry
* Strong leadership and team management skills
* Exceptional customer service skills
* Proficiency in inventory management and POS systems
* Ability to work in a fast-paced environment and handle stressful situations
* Excellent communication and interpersonal skills
* Knowledge of health and safety standards
Additional Information
We are committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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