Role: IT Manager
Location: Crewe / Chester (hybrid - 2 days a week in the office)
Salary: Up to £65k + benefits
Exalto Consulting are currently recruiting for an IT Manager for a key client in the North West. This is a hybrid role and you will be required to be in the office 2 days per week, in either Chester or Crewe.
The IT Manager will lead the operational areas of internal IT, infrastructure, environment management, database administration and site reliability. This is a hybrid hands on and leadership role, combining direct technical contribution with team oversight and coordination. The role ensures that core systems are secure, reliable and scalable, environments are consistent and well managed, and operational practices support predictable service delivery.
The IT Manager will work closely with software delivery, support, and product teams to maintain a stable and efficient operational foundation.
Key Responsibilities
Provide leadership, alignment and guidance across internal IT, infrastructure, environments, DBA and Site Reliability capabilities
Perform hands on technical work including configuration, troubleshooting, monitoring and maintenance when required
Manage internal IT services including identity, access, endpoints, networking and collaboration platforms
Oversee cloud and on premise infrastructure ensuring resilience, security and performance
Coordinate provisioning, configuration and lifecycle of development, test and production environments to ensure consistency and predictable use
Provide operational alignment across DBA and SRE practices including performance tuning, monitoring and incident response
Maintain monitoring, alerting and runbooks to support effective detection and resolution of operational issues
Implement and oversee backup, failover and disaster recovery processes
Manage capacity planning, lifecycle planning and cost optimisation across infrastructure and cloud services
Maintain and communicate IT policies covering access management, patching, security, device management and change control
Lead incident response and ensure follow up actions drive lasting improvement
Build and maintain productive relationships with internal teams and external service providers Key Skills and Experience
Experience leading technical teams while remaining hands on in system administration or infrastructure operations
Strong understanding of Microsoft Azure infrastructure patterns
Working knowledge of SQL database administration principles
Familiarity with site reliability practices including observability and automated operations
Experience managing identity, access, networking and device security controls
Ability to prioritise work and coordinate multiple operational streams
Clear communication skills for both technical and non technical stakeholders
Methodical, structured and improvement focused mindset Please apply immediately to be considered