Position: Travel Advisor (Full time)
Length of contract: 6 month maternity cover till March 2026 (possible extension)
Hours of work: 37.5 hours a week. Monday to Friday, 9-5pm with occasional Saturday's
Job Summary:
Voel Coaches are seeking to recruit an enthusiastic Travel Advisor to join our very busy sales department on full time basis. This role is a 6 month maternity cover position.
Roles to include:
· Determining clients needs and suggesting suitable travel packages
· Organising travel from beginning to end including accommodation, transportation and admissions
· Dealing with customer enquiries and taking bookings over the telephone
· Collecting payments and balances from customers via card machine and cash
· Daily use of our booking system
· Using our social media platforms to communicate with customers and advertising our products and services
· End of day banking
Person Specification:
Essential
· Excellent telephone manner
· Exceptional customer service skills
· Good numeracy and literacy skills
· Strong organisation and prioritising skills
· Team player and the ability to use your own initiative
Desirable
· Knowledge of sales techniques and experience within a sales environment
· NVQ in Business Administration or Travel & Tourism
· Previous experience of marketing a business via social media
· UK geographical knowledge
Job Types: Full-time, Temporary
Contract length: 6 months
Pay: £12.21 per hour
Benefits:
* Company pension
* Employee discount
* On-site parking
Work Location: In person