Join us, be part of more. We’re not just an energy company—we’re a family of brands revolutionising how we power the planet. We energise a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels and by igniting positive change in our communities. This role sits with British Gas Business (BGB), the leading provider of energy to SMEs in the UK, focused on helping customers use energy simply, sustainably, and affordably. We are looking for a strategic and experienced Senior Metering Partnership Manager to lead our team and partner ecosystem through a period of significant change, with partners critical to delivering excellent commercial and compliance outcomes.
Location: Any UK site with flexible home working.
Overview
In the diverse world of energy and metering, we strive to make things simple, creating a straightforward and hassle-free experience for our customers. We energise a greener, fairer future via the implementation and maintenance of a robust and resilient metering network and delivery of accurate bills to customers. You will be responsible for managing relationships with meter operators, meter asset managers, and metering data services partners to achieve these goals.
Key responsibilities
* Strategic Leadership: Provide leadership and strategic direction to the Metering Relationship Management team, aligning with BGB’s goals and driving additional value where possible.
* Partnership Management: Oversee and enhance relationships with meter operators, meter asset managers, and metering data services partners to ensure performance and innovation.
* Governance and Compliance: Develop and maintain governance frameworks ensuring compliance with industry regulations, internal policies, and commercial frameworks.
* Performance Optimization: Drive continuous improvement initiatives to optimize third-party performance, data quality, and service delivery.
* Risk Management: Identify and mitigate risks in third-party service delivery with robust contingency plans.
* Stakeholder Engagement: Act as the primary point of contact for executive-level stakeholders, ensuring effective communication and collaboration.
* Contract Negotiation and Management: Lead contract negotiations and manage third-party agreements to secure mutually beneficial terms and sustainable partnerships.
* Innovation and Improvement: Foster a culture of innovation, identifying and implementing new technologies and processes to enhance metering services and customer experience.
* Financial Oversight: Manage budgets and financial performance related to metering services, ensuring cost-effective operations and value for money.
* Team Development: Mentor and develop the Metering Relationship Management team, promoting a high-performance culture and professional growth.
Required Knowledge, Skills & Experience
* Proven experience in a senior leadership role within the utilities industry, with a strong focus on metering and data services.
* Exceptional stakeholder influencing and management skills at all levels.
* Ability to translate complex technical details into clear, actionable strategies.
* Strong understanding of operational and industry processes, with the ability to drive performance improvements.
* Experience developing and maintaining governance frameworks in a regulated environment.
* Capability to manage third-party commercial agreements and leverage them for performance optimization.
* Demonstrated ability to lead and inspire teams, fostering a culture of innovation and excellence.
Why should you apply?
We’re not a perfect place—but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about more than work. Our total rewards are designed to give you the flexibility to choose what you need, when you need it, supporting you and your family both financially and emotionally. Learn more about why we’re a great place to work and what being part of more means for you at the linked overview.
Help us, help you. We welcome information throughout our recruitment process to better understand you and shape your journey.
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