About The Role
Your new role as a Dementia Unit Manager could be right around the corner at Edenbridge Manor Care Home in Edenbridge, Kent. As Dementia Unit Manager (DUM) you will be responsible for the overall management of the Dementia Community, implementing and embedding the company’s dementia care strategy and managing resources within a given budget.
Key Responsibilities
Resident well-being:
1. Visit potential residents in order to carry out an initial care needs assessment ensuring that the home can meet the individuals needs prior to confirming admission.
2. Be mindful of the ‘resident mix’ when assessing new residents to optimize compatibility and community dynamics.
3. Ensure that the plan care day is accurate and reflected in the care needs summary and that the resident/relative are involved in identifying needs and preferences. Ensure all information is integrated into a person-centered care plan.
4. Build caring relationships with residents and families liaising with them sensitively and appropriately. Act as an advocate for the residents in terms of their best interests, managing any conflict appropriately.
5. Manage concerns or complaints raised by residents or relatives in a collaborative polite manner and in accordance with the complaints policy.
6. Promote, implement and embed the Dementia Strategy across all areas of the home particularly focusing on the five domains – Environment, Training, Social Engagement, Dining Experience and End of Life Care.
7. Work closely with the Activities Team to ensure the development of meaningful activities for residents with Dementia. Support and set expectations for the care team to participate in these activities.
8. Ensure the dining experience for all residents is of a high standard and that they are afforded the dining experience of their choice whether that be fine dining or a more informal occasion.
9. Promote a culture to enable residents to maximise their capabilities, optimising independence and enhancing their quality of life.
Team Management:
10. Act as an inspirational leader to drive a culture of continuous improvement and best in class for all aspects of dementia care and support
11. Take responsibility for the management of the team within the Dementia Community introducing effective mechanism for communication such as team meeting, communication boards etc. Document all outcomes, actions and minutes.
12. Support, guide and develop their team members by carrying out regular supervisions/one to ones, annual appraisals and support individual performance management plans for identified staff.
13. Manage day to day supervisory issues of the team such as managing absence and carrying out Return to Work interviews, implementing formal action where appropriate.
14. Proactively be involved in the recruitment of care staff for the Dementia Community through the process ensuring that the specific requirements for supporting residents with Dementia are clearly understood and met.
Your Money - Great Team Players Need Great Rewards
15. £15.00 per hour
16. Enhanced pay options
17. Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
18. Holiday pay and holiday-type benefits through employee discount scheme
19. Workplace Pension
20. Refer a Friend payments
21. Free DBS, free uniform
22. Paid e-learning and training
23. CQC outcome bonus
24. Long service awards and recognition
25. Career development with salary increases
26. Staff wellbeing strategy
Your Working Life
27. Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
28. A career development pathway and support with qualifications – linked with increases in salary
29. Advanced senior carer programme - accredited City and Guilds
30. A comprehensive and supportive induction programme to ensure confidence and competence
Avery #OneFamily Well-being Programme
31. Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
32. Daily staff celebrations
33. Staff well-being committees
34. Mental health first aiders for staff
35. Apprenticeship programme
36. Managing Director award and Avery awards
About You To join us as a Dementia Unit Manager, is it essential you have substantial experience in supporting people with Dementia and a minimum of 3 years in a similar role, working in a fast-paced environment. You will have a willingness to support others and motivate them with your excellent leadership and interpersonal relationship skills. You will need a comprehensive understanding of CQC standards and requirements and knowledge of Care Services businesses and the UK health and social care market.