Who we are looking forA Junior Service Asset and Configuration Management Engineer who will gain experience in maintaining discovery data and lifecycle management within our environment.Working within the Service Asset and Configuration Management team, you will help to maintain and audit the data stored within the CMDB, by utilising various asset management toolsets whilst focusing on discovery.You will ensure all data is accurate and up to date, recorded correctly and that the required processes are followed when updating this dataset. You will learn and understand the Asset Management processes, policies and lifecycles, enabling you to follow them correctly and ensure systems are configured optimally to deal with the required configuration management needs. You will also review the systems and processes and polices where required, ensuring company and compliance needs are being met.This role is eligible for inclusion in the Company’s hybrid working from home policy.Preferred skills and experienceExperience working within IT.Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery.Interest in databases and SQL query language.Inquisitive personality, with an interest in IT Service Management.Good communication, presentation and analytical skills with the ability to participate in team discussions.Team player with smart thinking, a can do attitude, ability to work alone and a self-starter, taking personal responsibility for deliverables and work stack.Able to work in a fast paced environment on multiple projects with independent deadlines and deliverables, with a strong attention to detail.Experience with ITIL framework.Main ResponsibilitiesMonitoring and maintaining discovery data across multiple tools and datasets to ensure the details of our hardware and software assets remain accurate and populate the CMDB.Working with the product modelling team to assist with maintaining products.Configuring items with the required inception to conclusion processes, surrounding product lifecycle management and any associated configuration data.Working with the CMDB team to help ensure devices are being scanned and are reporting on correctly.Learning about all things configuration management, such as maintaining the SACM Dashboard, ensuring that data quality and accuracy is maintained to the highest standards.Ensuring that our regular baseline audits are carried out to ensure that we are meeting our internal, Company and compliance objectives.Working with stakeholders at all levels across the Business.By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - https://www.bet365careers.com/en/privacy-policy