Field Care Supervisor - Extra Care Scheme
Reporting to: Registered Manager
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
To support the delivery of high-quality, person-centered care to tenants within an extra care housing scheme. The Field Care Supervisor ensures care staff follow best practices and regulatory requirements, maintains service user satisfaction, and acts as a bridge between management and frontline carers.
Supervision & Support
-
Carry out spot checks, supervision visits, and support sessions with care staff.
-
Monitor staff performance and adherence to individual care plans and regulatory standards.
-
Care Planning & Delivery
-
Participate in or conduct assessments and reviews of care needs.
-
Update and implement care plans in collaboration with service users and families.
-
Ensure risk assessments and support plans are up to date and followed.
-
Compliance & Quality Assurance
-
Ensure compliance with CQC standards, safeguarding policies, and the organisation's internal procedures.
-
Complete audits, quality checks, and incident reports as required.
-
Training & Development
-
Support the induction and ongoing development of care staff.
-
Identify training needs and recommend improvements.
-
Liaise with scheme managers, external healthcare professionals, and family members.
-
Attend team meetings and contribute to continuous service improvement.
Experience in a supervisory role in care
-
Knowledge of CQC standards and safeguarding procedure
Experience working within extra care or housing with care
-
Understanding of person-centred planning and outcome-based support
25 days holiday with bank holidays on top
- Company pension scheme
- Training and development for your role and future career development
Training and development for your role and future Career with Cera
- Lifeworks discount platform and Employee Assistance Programme
- Refer a Friend scheme
- Mobile phone and other required tech
Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.
You have the opportunity to join a purpose-driven company at the tipping point of transformation. We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.