Job Overview
Salary: £45,000 - £55,000 per annum. Employment type: Permanent. Hours per week: 37. Reporting into: Head of IT Operations. Department: IT. Hybrid work arrangement with travel to multiple campus locations once per week.
* Coventry head office
* Birmingham campus
* Leeds campus
* Nottingham campus
* Manchester campus
* London area (Stratford, Holborn & Ealing)
* Newcastle campus
About the Role
Infrastructure Engineer responsible for maintaining and enhancing a diverse infrastructure environment, including cloud services, on‑premises systems, virtualisation, network infrastructure, VoIP technologies, and Microsoft 365. Collaborate with Senior Engineers and the Head of IT Operations to improve system stability, security and scalability for staff and students.
Essential Requirements
* Minimum 3+ years’ experience managing server operating systems and associated tools
* Proven in‑depth technical problem‑solving capability
* Experience with virtualisation technologies (e.g. Hyper‑V, VMware)
* Experience with infrastructure monitoring tools and practices
* Experience managing and maintaining backup solutions (e.g. Veeam or similar)
* Good understanding of networking technologies (wired and wireless), ideally including Cisco Meraki
* Knowledge of desktop software environments (e.g. Microsoft Office, Adobe, Java)
* Experience with storage technologies (e.g. Nimble or similar)
* Knowledge of Microsoft desktop operating systems and deployment tools (e.g. Windows 11, MDT, MDOP)
* Experience with endpoint management tools (e.g. MECM/MCM, Intune)
* Broad understanding of server and desktop industry standards
* Good working knowledge of cloud infrastructure services alongside traditional on‑premises solutions
* Strong scripting skills (e.g. PowerShell, Kix, VB)
* Strong knowledge of Microsoft technologies, including Active Directory, Azure AD, GPO, DNS, DHCP, Certificate Services, and DFS
* Working knowledge of Linux environments (e.g. Ubuntu, CentOS, RHEL) and related applications (e.g. Apache, HAProxy, MySQL, RabbitMQ)
Desirable Requirements
* Certifications - Microsoft (e.g. MCSA / MCSE, Azure DevOps) / Networking / VOIP (CCNA / CCNP) / AWS (Foundation / Associate)
* MAC Management techniques
* DevOps experience
* Security frameworks (PCI DSS, Cyber Essentials, ISO 27001)
* Security technologies - Firewall / AV / Device Encryption
* Knowledge of Cloud Platforms (Azure, AWS, GCP)
Benefits
* 30 days holiday + bank holidays, including a Christmas closure
* Generous Aviva pension plan, company contributions starting from 7%
* SimplyHealth plan option
* Private Medical Insurance coverage (applies to certain job roles)
* Access to Perkbox benefits
* Study any Arden course for free, with a discount for all family and friends
* Other excellent benefits
* ‘Golden Ticket’ allowing you to gift anyone a free Arden education
Equity, Diversity & Inclusion
Arden University is a Disability Confident Employer. A qualified disability under the Disability Equality Act 2010 may be guaranteed an interview if they meet the essential criteria for the role.
Arden University is an Equal Opportunity Employer and welcomes applications from all groups. We do not discriminate on the basis of age, disability, gender, race or ethnicity, religion or belief, sexual orientation or other personal circumstances.
Closing Date
5th May (midnight)
Sponsorship Statement
Some roles may not meet the points requirement for a sponsored Skilled Worker visa. We welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
#J-18808-Ljbffr