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Customer Care - Full Time Newport City Centre, Newport
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Client:
Location:
Newport, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
81cdcd8b6aa5
Job Views:
3
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Overview
McDonald's is a globally recognised brand, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards, and creating a warm atmosphere. You will establish and maintain positive communication with customers and inform the manager about customer satisfaction.
Working in a fast-paced, energetic environment, we seek individuals with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally, and you should work well within a team. Effective communication skills such as attentive listening, face-to-face interaction, and maintaining eye contact are essential. Maintaining high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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