The Parts and Distribution Administrator is responsible for ensuring the smooth and efficient operation of the parts supply chain, including inventory management, order processing, and logistical co-ordination. This role plays a critical part in supporting the distribution team to meet operational and customer needs while maintaining accurate records and high service standards.
Key Responsibilities
* Inventory Management
* Monitor and maintain inventory levels to ensure adequate stock is available to meet customer demands.
* Conduct regular stock checks and co-ordinate stock reconciliations.
* Track and resolve inventory discrepancies promptly.
* Order Processing
* Accurately process customer and internal orders through the system.
* Liaise with suppliers to track and expedite deliveries.
* Ensure all orders are fulfilled within specified timeframes and meet quality standards.
* Logistics Co-ordination
* Schedule and track deliveries to ensure timely dispatch and receipt of goods.
* Co-ordinate with transport providers and resolve delivery issues as required.
* Maintain accurate records of shipping and delivery documents.
* Liaising frequently with service team and engineers
* Customer Support
* Act as a point of contact for parts-related enquiries from customers and internal teams.
* Resolve customer issues promptly and escalate when necessary.
* Monday to Friday 8.30am to 5pm and alternate Saturdays 8.30am to 2pm, with occasional flexibility required during peak periods.
* Office-based with occasional visits to warehouse
Job Types: Full-time, Permanent
Pay: Up to £25,282.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* 10 hour shift
* Day shift
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: Distribution Administrator
Expected start date: 10/02/2025