As part of Apogees Managed Print Service, the Onsite Service Assistant supports and maintains printdevices at our client's location. This role utilises remote monitoring software and incident management applications to ensure operational excellence. Key Responsibilities: Monitor print devices using remote software and floor-walking. Respond to service requests and maintain business equipment per SLAs. Escalate issues promptly when necessary. Ensure cleanliness, updated service labels, and proper functioning of client devices. Manage toner, paper, and consumable replenishment. Report activity and device performance to Area Service Manager. Assist with device installations, moves, and maintenance of records. A typical working pattern is Monday to Friday, 08:30 to 17:00, with a one-hour lunch break. This role is based in the work location 5 days per week, there is no remote working. Flexibility: We support work-life balance and encourage applications from those seeking flexible working arrangements, where possible within the role and business needs. If you require flexibility, please indicate this in the salary box section of your application, after specifying your salary expectations, so we can discuss it early in the process. Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointmen t. Our application form is quick and easy no need to repeat your entire CV, we promise!