JOB SPECIFICATION
Systems Project Manager
* Deliver a migration from and to a new internal CRM/CMDB/ITSM platform
* Support cost saving initiative Projects (where required)
* Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls
* Strict change and exception management controls
* Working with vendors and the internal stakeholders to define scope, objectives, success criteria and deliverables
* Coordinate data migration, cleansing, system integration, testing and cutover activities
* Ensure a smooth transition to operational support teams including the coordination of training and regular business communication
* Deliver the project ensuring it is aligned with the MLL compliance requirements
Skills and Competencies:
* Exceptional stakeholder management and influencing skills
* Excellent communication (written and verbal) skills and ability to present at both technical and executive level
* Ability to translate technical detail into business-friendly language
* MS Office skills, including MS Project, MS Visio and MS PowerPoint
* Solid understanding of software architectures, applications and data migration concepts
* Strong analytical approach to identifying issues and driving solutions
* Highly motivated and driven individual to deliver against Project strict deadlines
* Calm, organised and decisive under pressure
Qualifications and Experience
* Proven experience as a Project Manager delivering software or systems migrations
* PRINCE2, AgilePM or equivalent project management certifications (desirable)
* Experience working with third-party vendors and system integrators
* Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment
* Knowledge of telecoms sales, delivery and support to underpin project deliverables