Our client is a fast-growing, founder-led organisation moving from start-up energy into a more structured, scalable growth phase. Technology is central to success, but it now needs focus to enable the business to move faster.
This is a senior leadership opportunity for a hands‑on IT Director who can take a solid but fragmented technology estate and turn it into a streamlined, secure, future‑ready platform. You’ll sit at Executive level, work closely with founders and the CEO, and play a defining role in shaping how technology supports customers, revenue, and long‑term growth.
The foundations are in place :
* Strong technology partners and consultants
* Modern tooling (Jira, Salesforce re‑platforming underway)
* Improved software stability
* A small but capable core team across IT Ops, DevOps, Helpdesk, and Projects
Now the focus shifts to proactivity, optimisation, and leadership visibility :
* Reducing cost and complexity
* Driving automation and AI‑led efficiencies
* Making technology more effective, better communicated, and more commercially aligned
Your mandate is clear : make it leaner, smarter, and more impactful.
As IT Director, you will :
* Own and deliver a 3‑year technology roadmap aligned to business growth
* Lead IT strategy, operations, security, and vendor management
* Optimise OPEX budget, with a clear target to cut costs, through smarter spend, simplification, and automation
* Rationalise a tech stack that has grown through add‑ons and point solutions
* Strengthen cyber security, governance, and compliance
* Bring visibility and clarity to technology decisions, risks, and outcomes at Exec level
* Be present, vocal, and influential
* Lead, develop, and challenge a hybrid internal and outsourced team
About you :
* An EdTech or Software House background would lend itself well here, or a B2B2C environment, so you have full understanding of customer onboarding and experience.
* Commercially minded and comfortable owning full budgets
* Previously led change in scaling, founder‑led or growth‑stage environments
* Balances strategy with delivery and isn’t afraid to get hands‑on
* Can simplify complexity and explain technology simply
* Has experience with SaaS platforms, cloud environments, integrations, and vendors
* Understands cyber security, GDPR, and operational risk
Permanent opportunity
Hybrid role : 3 days per week in the office (St Albans)
Salary up to £120,000
Up to 20% bonus, 28 days holiday + Bank Holiday, 6% employer pension contribution, wellbeing programme and more.
Modern office space, free breakfast, discounted parking
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