At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
* £12.57 per hour
* Great opportunities to develop yourself and progress your career
* 50% discount on handmade drinks, food, and bottled drinks during your shift
* Costa Employee Discount Card – 25% off food & drinks in any Costa store when you’re not working
* Refer a Friend Scheme
* Employee Assistance Programme
* Employee Recognition Scheme
We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity, and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our community agenda come in. Whatever your role, you can help us change lives in coffee-growing communities and support your local community too.
Being a Team Leader means more than just leading. It’s your chance to step up – which means you’ll be:
* Creating smooth shifts even during busy periods
* Training and accrediting new Baristas
* Stirring up success for yourself and your team
* Crafting new recipes to energise your team
* Maintaining high standards, from excellent espressos to monthly coffee excellence scores
We’re interested in your unique ingredients:
* An example setter, someone we can trust to keep everything running smoothly
* A leader, ready to take on new responsibilities within the team
* A learner, capable of turning knowledge into steaming hot ideas
At Costa Coffee, our values are at the heart of everything we do. Built on Discipline, Passion, Warmth, Trust, and Courage, these values guide our actions and drive our success. We are proud to be the UK’s No.1 coffee brand for the 15th consecutive year — a reflection of our disciplined focus on delivering consistent quality and exceptional service.
When you join us, you become part of a genuine, passionate, and welcoming team committed to creating great experiences for our customers, supporting our communities, and working collaboratively with colleagues.
Pioneers UK Ltd, established in 2000, operates 27 Costa Coffee stores across the West Midlands, including four newly opened Drive-Thru locations. We are also proud to be home to the 2023 Franchise Store of the Year, chosen from over 750 stores nationwide.
For any reasonable adjustments and general queries, please contact careers@pioneersuk.com
*This role is for a store owned by one of our franchise partners; their hiring process, salary, and benefits may vary from those within a wholly owned Costa store advert.
Location
Reimagining coffee experiences to make a difference
We’ve been changing the coffee game since day one. Founded by two pioneering brothers in 1971, that innovative spirit (and love for great coffee) lives on in our cups, communities, and Costaristas all over the world. And there’s never been a better time to join us.
“Finding a company whose culture and values align with yours, and where your strengths are needed and appreciated, is probably the best tip for moving forward in your career.”
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