Lettings Property Manager
Southport
£26,000 – £30,000 + bonus
A leading estate agency in Southport is looking for an experienced and proactive Lettings Property Manager to join their established and dynamic team. This is an exciting opportunity to manage a portfolio of residential properties across the North West, ranging from 150 to 250 properties. You will be responsible for delivering exceptional service to both landlords and tenants while ensuring compliance with the latest property management legislation. With a competitive base salary and an attractive bonus scheme, this role offers excellent earning potential and opportunities for career progression.
Key Responsibilities:
* Oversee the day-to-day management of 150 to 250 properties, ensuring they are well-maintained and in compliance with legal regulations.
* Coordinate key tasks such as property inspections, maintenance requests, and compliance checks (e.g. gas safety certificates, EICRs, EPCs, and landlord licenses).
* Handle escalated property issues, including disputes and complex maintenance requirements, with professionalism and efficiency.
* Manage the end-to-end tenancy process, including new tenancies, renewals, and move-ins/move-outs.
* Ensure timely rent collection and management of arrears in line with company policies.
* Build and maintain strong relationships with landlords, tenants, and contractors, acting as a trusted advisor for all property-related matters.
* Conduct property valuations for lettings and upsell additional property management services.
* Ensure all processes comply with the latest lettings and property management legislation, including tenancy deposit protection, GDPR, and landlord licensing.
* Maintain accurate and compliant records at all times.
* Provide landlords with financial updates, including statements and advice on financial matters related to their properties.
* Proactively identify opportunities to grow the property management portfolio, attracting new landlords and retaining existing clients.
* Handle complex landlord or tenant issues, providing timely and satisfactory resolutions.
* Ensure the highest standards of customer service are maintained throughout the lettings and property management process.
Key Requirements:
* Previous experience in lettings and property management is essential.
* Excellent organisational and problem-solving skills, with the ability to manage multiple tasks and prioritise effectively.
* Strong communication and interpersonal skills to manage relationships with clients, contractors, and team members.
* Proficient in property management software and Microsoft Office Suite.
* Full UK driving licence is required.
* A good understanding of key compliance areas, such as health and safety, landlord licensing, and tenancy deposit schemes.
What We Offer:
* Competitive salary of £26,000 – £30,000.
* business mileage allowance
* performance-based bonuses and commission structure
* Medicash benefit scheme.
* Comprehensive training and professional development opportunities.
* Career progression within a forward-thinking, well-established company.
* A supportive and collaborative team environment.
If this sounds like the perfect next step for you, or if you’d like more information, please contact Alicia Cowan at Everpool Recruitment by email at acowan@everpoolrecruitment.com or call 0151 556 2090. Alternatively, apply directly to this advert, and a member of our recruitment team will be in touch.