Overview
Accessorize is an exciting and ethical fashion brand offering accessories for self-expression and confidence in everyday life. Born in the 80s, our first store opened in Covent Garden. Accessorize now has stores across the UK, Republic of Ireland and international markets. We are built on a way of working where values and ethics go hand in hand.
We have an exciting opportunity for an experienced Part Time Supervisor at our Lincoln Accessorize Store. Our ideal candidate would be customer focused, reflecting our passion for the product and the drive to create an exceptional experience for the Accessorize customer. We value enthusiasm, integrity, and the desire for success.
What we are looking for in you
* Demonstrate customer focus – delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all you do
* Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us
* Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through their team
* Someone who demonstrates passion, drive and resilience, with a can-do approach
* The ability to communicate openly and effectively
* A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
In this role you will
* Be a true brand ambassador, supporting the store and team in driving overall performance through delivering an exceptional customer experience and demonstrating the Accessorize values
* Generate profit by exceeding KPIs
* Ensure the teams are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
* Support the management team in maximising commercial opportunities to drive sales within the store, implementing Visual Merchandising and Window Guidelines to a high standard
* Promote and deliver piercing services with your team
* Be flexible in your approach, supporting other stores and team members to achieve a common goal
* Ensure an inclusive environment, promoting equality and kindness within the team
Joining Us – Your Benefits Would Include
* A competitive salary and exciting bonus scheme
* A staff uniform allowance to enjoy wearing our accessories
* Generous staff discount across all brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
* An additional day’s holiday to celebrate your birthday
We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all employees to thrive and achieve their full potential. We are an equal opportunity employer and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
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