Permanent- Full-time, 40 hours per week
What you'll do:
As a Senior Sales Associate, you will:
* Provide excellent standards of customer service at every opportunity.
* Develop product knowledge through storytelling and ensuring great customer service skills.
* Participate in, and represent Jimmy Choo during promotional events and activities
* Contribute ideas and suggestions to the team for improvements in the boutique performance.
* Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
* Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique.
* Maintain your own client database ensuring repeat visits and customer loyalty
* Resolve customer complaints by investigating problems and sharing solutions with the store management
* Play an active role in replenishing stock according to company procedures and policies.
* Participate and support the team in stock takes as and when required
* Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising
We'd love to see:
You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion.
You will be enthusiastic, self-confident and self-motivated
Our values: creative, courageous, and passionate
Equality, diversity, and inclusion:
At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.
Jimmy Choo Perks
* 33 days of holidays
* Products allowance and discount
* Birthday day off
* Private healthcare
* Exclusive employee sales
If you want to become a part of the Jimmy Choo family, we'd love to hear from you – Apply today